Field Service is a help for Spirius IoT customers when something needs to be physically fixed in an installation — anywhere in Sweden.
There are customers who have IoT installations all over Sweden. When installations are in need of service or hardware updates, geographical distances become a concern and travel costs can be high if the customer is to carry out the work themselves. That's why the service exists Spirius Field Service, which is based on a collaboration with Hemfixarna Nordic AB.
The Home Fixers is a nationwide network that has a total of 1500 fixers employed in the categories of furniture assembly, craft assistance and technicians. For a fixed price, including travel, the customer can book a technician who performs the work on the IoT installation.
