SMS or RCS

SMS or RCS - which service is best for you?

RCS takes messaging to the next level with advanced, interactive features compared to traditional SMS and MMS. It supports a richer user experience, allowing you to send longer texts, high-resolution images, videos, and interactive elements - bridging the gap between businesses and consumers.

Simply put: SMS is perfect for short, critical messages like alarms, reminders, verification codes, and alerts. RCS, on the other hand, is the ideal choice for interactive campaigns, multimedia content, and engaging customer dialogues.

Subscription

SMS

RCS

Sender

Free Sender

Verified sender (protection against spoofing) *

Addressing

By phone number

By phone number

Number of characters

160 (7 bits)

Up to 3072 (Unicode) - Does not apply to RCS Basic

Pics

no

Yes (also support image carousels with up to 10 images)

Video

no

Yes

Quince

Delivery receipt

Delivery and reading evidence

Response options

Only text

Up to 4 predefined buttons

Communication

Via signaling channel

Via data communication

* Need help registering an RCS agent? Let us take care of the technical stuff for you. Contact us today, and we will help you with all the necessary steps to get your brand verified and ready for RCS.

Frequently asked questions

What do the different RCS categories look like?

RCS has three different categories, and all feature a verified sender:

RCS Basic – similar to a standard 160-character SMS but also includes read receipts.

RCS Single – allows you to include images, documents, and videos, as well as up to 3,072 characters.

RCS Conversations – like RCS Single, but with the option to include up to four pre-programmed buttons.

How much does it cost to send RCS messages compared to SMS?

In general, RCS pricing can be divided into three different tiers depending on the type of message you send:

RCS Basic – the same price as SMS.

RCS Single – Costs 1.5 times an SMS. However, this works out cheaper in the long run if you send long messages, as you avoid paying for multiple concatenated (concatenated) SMS messages.

RCS Conversations – costs 2 times an SMS. With this model, you only pay for the very first message. After that, you have free access to both send and receive messages within the same conversation for the next 24 hours.

Is it the same API for SMS and RCS?

No. RCS involves much more complex communication, so this API is more intricate.

Does the recipient need a specific app installed to receive an RCS message?

No, you don't need any external or special app. RCS messages are received directly in your phone's standard, built-in messaging app.

Is a special username required to receive an RCS message?

No, it uses phone numbers (just like SMS).

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